Digital Transformation
The digital economy is entering a new age that presents first-time challenges for clients in public and private sectors. Digitization can extend the reach of organizations, improve management decisions, and speed the development of new products and services. At the same time, the excessively rapid adoption of technologies can disrupt traditional business models. Organizations need to carefully tread the path towards digital transformation with a concrete strategy to harness its strengths and mitigate its challenges.
Implementing digital transformation
With extensive skill in understanding the digital economy, InnoVest Group is strategically positioned to help clients deliver better products, services and business processes through digitization. Examples of our client assignments include:
Consulting with a US government financial agency to develop road map for the digital ecosystem
Creating a solution road map for a leading bank to deliver an integrated customer experience
Defining a cloud migration for a major utility company
Designing a new operating model of a large distribution company
Developing a digital strategy for a major food manufacturing company
Establishing the digital marketing organization for a mobile communication provider
Transforming a fast food giant’s digital purchasing and store delivery applications
Modernizing legacy applications and streamline infrastructure to meet cloud migration for a mobile communication leader
Navigate digital transformation journey
Drawing on our experience working with clients, we have developed a framework to help organizations navigate through their digital transformation:
Top line growth
Customer Experience
Customer touch points
Customer understanding
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Digitally-enhanced selling
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Predictive marketing
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Streamlined customer processes
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Customer service
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Cross-channel coherence
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Self-service
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Analytics-based segmentation
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Socially-informed knowledge
Worker enablement
Operational Process
Performance management
Process digitisation
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Working anywhere anytime
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Broader and faster communication
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Community knowledge sharing
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Operational transparency
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Cross-channel coherence
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Data-driven decision-making
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Performance improvement
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New features
New Digital Business
Business Model
Digital
Globalisation
Digitally-modified businesses
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Digital products
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Reshaping organizational boundaries
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Enterprise Integration
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Redistribution decision authority
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Shared digital services
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Product/service augmentation
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Transitioning physical to digital
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Digital wrappers
Digital Capabilities
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Unified Data & Processes
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Analytics Capability
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Business & IT Integration
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Solution Delivery
Our Approach and Expertise
The new digital economy goes beyond technology, triggering a new wave of transformation in the way leaders and organizations do business. Our clients need a new type of consulting that is relevant to today’s world — embracing the possibilities of the digital economy to create value in their transformations.
Our talented consultants help clients define and deliver winning strategies by harnessing the power of this new digital economy, through a collaborative, relationship-based approach. We design and deliver significant transformations through our mastery of digital advances, information insight, and business transformation. Our commitment is to deliver significant improvements in value and performance.