Unified Communications (UC) Solutions
InnoVest Unified Communications solutions span the project life cycle, beginning with a Strategy and Roadmap service. We maximize client investment by balancing new technology introduction with multi-vendor integration services. We provide independent guidance to present alternatives including hosting and managed services that offer secure and enterprise scalability at a predictable cost.
InnoVest provides number of services:
- Architecture design
- Unified Communications as a Service (UCaaS)
- Competitive solution evaluation
- Integration of voice mail, messaging, directory, identity, and mobility solutions
- Migration to next generation - IP Multimedia Subsystem (IMS)
- Migration to hosted and managed solutions
- Pilot deployments
- Communication Enabled Applications (CEA)
- Business case development
- Enterprise communications requirement analysis
- Contact Center
- IP Voice systems (switch, gateways, and voice mail)
- Messaging – email, instant messaging, text
- Productivity enabling applications
- Hosted solutions versus in-house investment
- Review office, mobile and telework requirements
- Security and management requirements
- Solutions upgrade