Network and Systems Operations Management

InnoVest provides pragmatic and business-aligned recommendations which deliver effective and efficient end-to-end operations. Our services utilize best practices from the ITIL/ITSM process framework, and a proven methodology incorporating organization and technology management disciplines. Our deliverables include:

 “Build versus Buy” analysis
 A functional Operations Management Architecture
 Management technology alternatives
 Operations Process Architecture
 Organizational Support structures

Our deliverables define incremental and phased project recommendations which yield tangible benefits over time:

 Organizational design
 Process Optimization
 Proof of concept technology deployment
 Tool consolidation and optimization

Solution Benefits

 Removes "silo approaches" by standardizing, unifying, and aligning operations support functions across common business unit objectives
 Establishes consensus around a target state "operations architecture" encompassing people, process and technology
 Provides a rationale for "Build versus Buy”